Elektra Health Privacy Policy

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Privacy Policy

This Privacy Policy describes what personally identifiable information you can share with us on this website, www.elektrahealth.com (the “Site”), how that information is stored, how we use that information, and what information other members can see when they use the Site.

For the purpose of this Privacy Policy, “Personally Identifiable Information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as their name, email address, telephone number, address, or date of birth. Personally Identifiable Information does not include information that is anonymized, or publicly available information that has not been combined with non-public Personally Identifiable Information.

When you sign up or use Elektra Health, we ask you to confirm that you’ve read and agree to our Privacy Policy. This means that by submitting Personally Identifiable Information and other information to the Site, you consent to the collection, use, and disclosure of such information as set out in this Privacy Policy.

Generally, you may browse the Site and/or our applications without providing any Personally Identifiable Information. However, we ask that you provide information at various times and locations through the Site.

In certain components of the Site, you may also provide certain medical information that may be protected under applicable laws. Elektra Health is neither a “covered entity” nor a “business associate” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). It is important to remember that, while state-specific privacy laws may apply, HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with Elektra Health.

Any medical or health information that you provide that is subject to specific protections under applicable state laws will be used and disclosed only in accordance with such applicable laws. However, any information that is not protected under such applicable state laws may be used or disclosed in any manner permitted under our Privacy Policy.

Information you store on your profile

We collect information you provide when you sign up with Elektra Health, including your email address. We may also collect any optional information from time to time you may choose to provide (i.e. full name, address, phone number, etc.).

Why do we ask you for certain types of information?

Health conditions and appropriate actions often depend on your age group, geography, and gender. This data helps us to provide you with a personalized online health experience.

How do we use your information?

We will use your information only for the following purposes:

  • to provide, improve and create new services by Elektra Health;
  • to respond to your inquiries and to send you administrative communications about the Site;
  • to obtain your feedback about the Site and Elektra Health’s services,
  • to send you electronic messages and emails, including news, announcements, reminders and opportunities from Elektra Health
  • to detect and defend against fraud and other threats to the Site and our users, and to administer your account.


Our Site and/or Apps are not intended for children and adolescents under 18 years of age. No one under age 18 may provide any information to us through the Site. We do not knowingly collect Personally Identifiable Information from individuals under 18. If you are under 18, do not access, use, or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personally Identifiable Information from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us.


A “cookie” is a data element that a website can send to your browser, which may then be stored on your system. We use different kinds of cookies on the Site. They may help store user preferences and activity, and may allow a website to recognize a particular browser or device.

Third-Party Sites

Our Site may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than Elektra Health, and the operator of that website may have different privacy policies. Elektra Health is not responsible for the individual privacy practices of those sites. We encourage you to investigate the privacy policies of these third-party operators.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contacting us

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Revisions to this Privacy Policy

We reserve the right to change this Privacy Policy at any time whereby relevant changes take effect for the future. The applicable version of this Privacy Policy is available on the Site.

Date last modified: December 19, 2019